Refund Policy

This Refund Policy outlines the terms under which kpscctemp will process refunds for products sold through our online store. This policy applies to both physical and digital goods purchased by customers.

1. General Policy

We offer a 30-day refund window for students who are unsatisfied with their purchase. To be eligible for a refund, you must request it within 30 days of the purchase date and meet the conditions outlined in this policy.

2. Eligible Items & Conditions

To qualify for a return, items must be in their original condition and packaging, accompanied by proof of purchase. For digital goods, eligibility is contingent upon not having accessed the content.

3. Non-Refundable Items

Certain items, including opened digital downloads and courses that have been accessed, are non-refundable. Final sale items, if applicable, are also excluded from the refund policy.

4. How to Request a Refund

To request a refund, please contact our support team via email, providing your order number and reason for the request. Once your request is received, we will provide you with further instructions.

5. Processing Time

Refunds will be processed within 5-10 business days from the date we receive your return request. You will receive a notification once your refund has been approved.

6. Exchanges & Replacements

In the event of a defective or damaged item, please contact us for a replacement. We will assess the situation and arrange for the necessary replacements based on our policy.

7. Contact & Disputes

If you have unresolved issues regarding a refund, please reach out to our customer service team. We are committed to resolving disputes fairly and efficiently.

Contact Us

Email: support@kpscctemp.com

Address: 383 Oak Blvd, Los Angeles, CA 47304